Privacy Policy Introduction
Every time you create an account, play a game, or contact our support team on sano101, some data is generated. This privacy policy clearly sets out how that data is used, how securely it is stored, and what rights you have over it.
Sano101 believes user privacy is a fundamental right. That is why we collect only the information we need and store it with the highest level of security.
Our Privacy Commitment
SSL Encryption
All data on sano101 is protected with 256-bit SSL encryption. This bank-grade security keeps your information safe from hackers.
No Sale of Data
Your personal data is never sold to advertisers or third parties. This is a non-negotiable policy at sano101.
Minimal Data Collection
Sano101 collects only the information that is necessary. Requesting or storing unnecessary personal data is against our policy.
Transparent Policy
What data we hold and how we use it — all written plainly in this policy. No hidden terms.
Legal Compliance
Sano101 complies with international data protection laws. All handling of your information strictly follows applicable legal regulations.
Your Controls
You have the right to view, correct, or request deletion of your personal data. sano101 respects and upholds these rights.
1. What Data We Collect
Various types of data are generated when you register and use sano101's services. We categorize this information into two groups — what you provide directly, and what is collected automatically.
Information you provide directly includes: name, date of birth, email address, phone number, residential address, and payment details. These are required for registration, verification, and transaction processing.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national identity card | Age Verification & KYC |
| Contact Information | Email address, phone number | Account Registration & Notifications |
| Financial Information | Mobile banking number, e-wallet ID | Deposits & Withdrawals |
| Device Information | IP address, browser, device model | Security & Fraud Prevention |
| Gaming Activity | Game history, betting data | Account Management & Dispute Resolution |
2. Why We Collect Data
Sano101 collects your data only for specific, legitimate reasons. No information is collected without a clear purpose. Each piece of data serves a defined use, and once that purpose is fulfilled, it is no longer used.
- To complete account registration and identity verification.
- To process financial transactions including deposits and withdrawals.
- To provide customer support and assist with issue resolution.
- To prevent fraud, money laundering, and other illegal activities.
- To fulfill legal and regulatory obligations.
- To customize the platform according to your preferences.
- To promote responsible gaming and support players who may be at risk.
4. Security Measures
Sano101 uses industry-leading technology to protect your data. Our security team monitors systems around the clock to prevent any unauthorized access.
That said, no online platform can guarantee 100% security. sano101 encourages you to stay vigilant — use a strong password and never share your login credentials with anyone.
- 256-bit TLS/SSL encryption on all data transfers.
- Two-Factor Authentication (2FA) available.
- Regular security audits and penetration testing.
- All data is stored in encrypted databases.
- Suspicious login attempts are blocked automatically.
- Staff trained in data protection practices.
6. Your Rights
As a sano101 member, you have several important rights over your own data. These rights are recognized under international data protection law, and sano101 fully respects them.
To exercise these rights [email protected] Send us an email at the address provided. sano101 typically responds within 30 days.
7. How Long We Retain Data
Sano101 does not retain your data longer than necessary. Core information is kept for as long as your account remains active. After account closure, certain data may be retained for a defined period to meet legal obligations.
- Account data: retained while the account is active + 5 years after closure.
- Financial transaction records: generally up to 7 years as required by law.
- Gaming history: retained for a minimum of 1 year for dispute resolution purposes.
- Cookie and session data: typically deleted within 30 days to 1 year.
Once the retention period expires, stored data is securely deleted or anonymized.
8. Changes to the Privacy Policy
Sano101 reserves the right to update or modify this privacy policy as needed. Changes may be driven by new legal requirements, technological developments, or service improvements.
For any significant changes, sano101 will send a notification to your registered email address and update the "Last Updated" date at the top of this page. Continued use of sano101 after any changes will be considered acceptance of the updated policy.
Frequently Asked Questions
Your data is secure — play with confidence
Your privacy is protected at sano101. We work every day to earn the trust of our millions of members. Join today and enjoy safe, secure entertainment.